Customer Success Career Coaching
Build a career in Customer Success that actually works for you.
Whether you're new to CS, trying to break into tech, or looking to grow into a leadership role, I’ll help you navigate your next move with clarity and confidence. With over seven years of experience in SaaS and Customer Success — including managing global portfolios, creating scalable playbooks, and partnering with leadership — I know what it takes to succeed in this space.
This coaching isn’t fluff. It’s focused, honest, and personalized support to help you move from where you are to where you want to be.
We’ll build a custom coaching plan around your goals, timeline, and budget. This is about meeting you where you are.
Who this is for:
- You're trying to land your first CS role and don’t know where to start
- You're already in CS but feeling stuck, burnt out, or unsure how to grow
- You want to move into mid-level or leadership roles with more intention
- You're pivoting into tech or AI-adjacent roles and want your experience to translate
- You want support from someone who’s actually done the job — not just talked about it
What’s included:
- A strategy session to understand your background, goals, and roadblocks
- Resume and LinkedIn reviews specific to the CS space
- Clarity around CS career paths (IC vs. management, scale vs. enterprise, etc.)
- Job search and interview prep tailored to Customer Success roles
- Weekly or bi-weekly check-ins for accountability and support
- Guidance on positioning, metrics, and storytelling that actually lands
What makes this different:
I’ve worked in Customer Success across SaaS startups and global orgs, managing 200+ clients, building playbooks from scratch, and sitting in the same seats you're aiming for. I know what hiring managers look for, how teams operate behind the scenes, and how to position your skills so they translate across roles and industries.
You’ll walk away with clarity, momentum, and a realistic plan to get where you want to go — without spinning your wheels.
Let’s build a CS career that fits you, not the other way around.