Strategic career clarity for high-achieving professionals navigating what’s next.
About Mana Strategies
I help high-achieving professionals show up like experts.
On paper, online, and in interviews.
I bring experience across tech, Customer Success, and AI, including hands-on work with ISO/IEC 42001 — the first global standard for AI management systems. My approach is grounded in governance, strategy, and real-world execution.
Your resume, LinkedIn, and job search plan won’t just look good. They’ll be built to meet the expectations of modern, forward-thinking companies.
Learn more about ISO/IEC 42001 →
If you're pivoting, leveling up, or aiming for an AI-adjacent role, I’ll help you clarify your message and position your strengths with confidence. Together, we’ll build a reverse recruiting strategy that reflects your value and gets results.
Clear. Strategic. No fluff. That’s Mana.
Services
Reverse Recruiting
Reverse Recruiting
Reverse Recruiting
Sick of the job boards?
I do the searching for you — curating roles that actually fit, so you can focus on showing up and standing out.
Resume Revamps
Reverse Recruiting
Reverse Recruiting
Outgrown your old resume?
Let’s upgrade it. I turn your experience into a clear, modern story that actually gets read — and gets results.
LinkedIn Optimization
Customer Success Career Coaching
Customer Success Career Coaching
Make your profile work for you.
I’ll help you craft a LinkedIn that’s recruiter-ready and actually reflects who you are now.
Customer Success Career Coaching
Customer Success Career Coaching
Customer Success Career Coaching
Looking to break into Customer Success or take the next step?
I’ll help you position your experience, prep for interviews, and stand out in a crowded CS market.
About me
Hi, I’m Tessa, the strategist behind Mana Strategies.
With over seven years of experience in Customer Success across the SaaS space, I’ve built a career leading global client portfolios, driving automation, and partnering with leadership to deliver real results. I’ve worked with international clients across industries and have traveled extensively, gaining a global perspective that informs everything I do.
Along the way, I’ve seen how tech — especially AI — is reshaping the way we work. I bring that insight into every resume, LinkedIn strategy, and career plan I help shape.
Whether I’m supporting a career pivot, helping someone step into leadership, or building a reverse recruiting strategy from scratch, I create tools that reflect how hiring actually works today — so you can move forward with clarity, alignment, and impact.
Mana Strategies is rooted in my Samoan heritage and inspired by my dad, whose quiet strength continues to shape how I lead and support others. In Polynesian culture, mana is the spiritual energy tied to power, presence, and purpose. That’s the energy I bring into this work — and what I help my clients tap into as they navigate change.
I’m also a lifelong athlete, a tech nerd at heart, and a Jersey City local chasing my Frenchie, Gustopher, through the neighborhood. Whether I’m coaching clients, building strategy, or walking the block with Gus, I’m about honest guidance, sharp execution, and real results.
Let’s turn your next move into something exciting — and career-defining.